Privacy Policy

Reifenhäuser is delighted that you are interested in our group of companies and welcomes your visit to our website. The protection of your personal data is very important to us. Therefore we would like to inform you about the collection and processing of personal data on our website.

PRIVACY POLICY

The controller as defined by the GDPR is:

Reifenhäuser Group
Reifenhäuser GmbH & Co. KG Maschinenfabrik
Spicher Strasse 46
53844 Troisdorf
Germany

Collecting general information

General information is automatically collected whenever you access our website. This information (server log files) includes data such as your Web browser type, your computer’s operating system, the domain name of your Internet service provider, and similar. This information does not include any personal data that reveals your identity. This information is a technical requirement in order to display the requested content of the website correctly and is essential in order to use the Internet. We statistically analyze this type of anonymous information in order to optimize our website and the underlying technology.

Collecting and processing personal data

Personal data is collected only if you provide it on your own initiative, for example, for carrying out or initiating a contract, for having information sent to you, or when supplied in connection with a survey. Data supplied to us via our website is stored, processed, and used exclusively for the purpose of initiating or processing a contract or handling your queries. Beyond that, your data will be used or processed only with your consent.

Access data

Reifenhäuser collects data about access to its website and stores it as "server log files". The following data is being logged:

  • cookies
  • anonymized IP address
  • pseudo-anonymized location
  • date and time
  • title of the page viewed
  • URL of the requested page
  • URL of the previous page
  • screen resolution
  • internal and external links and files
  • duration of page-load
  • browser language
  • browser user agent
  • interactions with forms

The data collected is for statistical purposes only as well as to improve the website. Upon instruction of the appropriate authorities, Reifenhäuser may disclose information on this data in exceptional cases, insofar as this is necessary for law enforcement purposes, security, fulfilment of the statutory tasks of the constitutional protection authorities or the Military Shielding Service or for the enforcement of intellectual property rights.

Processing of personal data

Reifenhäuser as a website operator collects, uses and transfers your personal data only if this is permitted by law or if you consent to the collection of data. Personal information means all information that is used to identify your person and which can be traced back to you - such as your name, e-mail address and telephone number.

Processing of contact information

If you contact Reifenhäuser through the contact options offered, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

Cookies

a) Session-Cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address. This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function. The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships. If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR. When you close your browser, these session cookies are deleted.

b) Third-party Cookies

If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analysing, or improving the features of our website. Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.

c) Disabling cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.

If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

Registration on this website

When you register to use our personalized services via e-mail or contact form, certain personal data such as your name and address as well as contact details such as your phone number and email address are collected. If you are registered with us, you have access to content and services which we only offer to registered users. Registered users also have the option to have the data provided at registration changed or erased at any time, if necessary. Naturally, we can also provide you with information about the personal data that we have stored about you at any time. We would be happy to rectify or erase the data upon request, provided no statutory retention obligations to the contrary exist. Please use the contact information at the end of this Privacy Policy to contact us in this regard.

Security

Reifenhäuser employs state-of-the-art technical and organizational security measures to protect any of your data managed on our systems against accidental or intentional tampering, loss, or access by unauthorized persons. Our security measures are subject to continuous improvement in line with technological developments.

SSL encryption

We use state-of-the-art encryption technology (e.g., SSL) via HTTPS to ensure the security of your data when you transfer it to us.

Minimization, erasure, or blocking of data

We comply with the principles of data avoidance and data minimization. We shall store your personal data only for as long as it is needed to achieve the purposes mentioned herein or for as long as the various storage deadlines envisaged by the legislator allow. After cessation of the respective purpose or expiration of said deadlines, the corresponding data shall be routinely blocked or erased in accordance with the pertinent statutory provisions.

Data protection for external services

Use of Matomo

This website uses Matomo to collect anonymous usage data. The data collected with Matomo is processed and stored exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards.

Data processing is carried out on the legal basis of Art. 6 Para. 1 lit f (legitimate interest) of the EU Data Protection Basic Regulation (EU-DSGVO). Our legitimate interest lies in the optimisation of our online offer and our web presence. You can object to the aforementioned data processing at any time. Your objection has no negative consequences for you.

Use of Google Maps

This website uses the Google Maps API in order to display geographical information visually. When you use Google Maps, Google also collects, processes, and utilizes data about the use of map functions by visitors. You can find more information about Google’s data processing in the Google Privacy Policy. There, you can also change your personal data protection settings.

Detailed instructions for managing your personal data in connection with Google products can be found here.

Your rights to information, rectification, blocking, erasure, and objection

You are entitled to receive information about your personal data which we have stored at any time. You are also entitled to have your personal data rectified, blocked, or erased subject to the data storage requirements specified for processing transactions. For further information, please contact our Data Protection Officer using the contact details provided below.

In order to implement a blockage of data at any time, the data must be retained in a blocked file for control purposes. You can also request that your data be erased, unless there is a legal requirement for archiving it. If this applies to the data in question, we will block it on request.

You can make changes or withdraw an approval with effect for the future by informing us.

Amendment of this Privacy Policy

We reserve the right to occasionally amend this Privacy Policy to ensure that it always corresponds to the current legal requirements or to implement changes to our services, such as the introduction of new services. Following an amendment, the new version of the Privacy Policy will apply next time you visit our website.

Questions for the Data Protection Officer

If you have any queries regarding data privacy, please contact us by e-mail or contact our Data Protection Officer directly:

Reifenhäuser GmbH & Co. KG Maschinenfabrik
Bernd Fuhlert
Spicher Straße 46
53844 Troisdorf
privacy@reifenhauser.com

 

Your contact

Careers

Desiree Aringhoff

Human Resources

+49 2241 23510-169 personal@reifenhauser.com

Press

Tanja Kühn-Söndgen

Public Relations

+49 2241 23510-480 tanja.kuehn-soendgen@re...

Purchasing

Jörg Stolz

Director of purchasing

+49 2241 23510-0 einkauf@reifenhauser.com

Research & Development

Dr. Paul Walach

Head of Technology

+49 2241 481-206 Paul.Walach@reifenhause...

Sales

Volker Pütz

Sales Coordinator

+49 2241 481-553 sales@reifenhauser-csc.com

Service

Markus Schroeder

Service Director

+49 2241 481-167 markus.schroeder@reifen...

Reifenhauser Incorporated

12260 W 53rd Street North
Maize KS 67101
USA

P +1 316 260-2122
F +1 316 260-8033

Reifenhauser Plastic Machinery (Suzhou) Co. Ltd.

BLD. 8, No.2 Ousheng Road, Pingwang Town, Wujiang District, Suzhou
Post Code: 215221
P.R.China

P +86 512 65686036
F +86 512 65686031

Reifenhauser S.r.l.

Via Trentacoste 9
20134 Milano
Italy

P +39 02 2150054

Reifenhäuser (India)
Marketing Ltd.

229, Udyog Bhavan
Sonawala Road, Goregaon (East)
Mumbai 400 063
India

P +91 22 2686 2711
F +91 22 2686 2722

Reifenhäuser Extrusion Systems

12260 W 53rd Street North
Maize, KS67101
USA

P +1 800 247 1144
P +1 316 721 1144
F +1 316 721 1495

Reifenhäuser GmbH & Co. KG
Maschinenfabrik

Moscow Office
Pokrovsky Boulevard, 14/6-8
109028 Moscow
Russia

P +7 495 956 75 77
P +7 495 917 54 55
F +7 495 956 47 02

Reifenhäuser GmbH & Co. KG
Maschinenfabrik

Manila Office
Lot 17, Block 56, Francisco Reyes St.
Garden Abelardo Homes, BF Homes
Paranaque City 1718
Manila
Philippines

P +63 24033395

Reifenhäuser Latina SpA

Miguel Claro 195, Of. 207
Providencia Santiago,
Chile

P +56 2 25847292

Reifenhäuser Private Ltd.

Ho Chi Minh City Office
9th Fl., Maritime Bank Tower
180 - 192 Nguyen Cong Tru
Nguyen Thai Binh Ward Dist.1
Ho Chi Minh City
Vietnam

P +84 8 62879137
F +84 8 62884691

Reifenhäuser Private Ltd.

Asian Pacific Headquarter
25 International Business Park
#04-72 German Centre
Singapore 609916

P +65 65628740
F +65 65636136

Reiloy Metall GmbH

Istanbul Office
Atakent Mah – 243 Sok,
TEMA Istanbul
6/B Daire 31
34307 – kücükcekmece – Istanbul
Turkey