Every customer has different service requirements. We match your needs. Our RQS Service modules help you execute your individual production process with as few unexpected interruptions as possible. If you do need the support of RQS at any point, our experts are at your side – with prompt, highly qualified, worldwide service.

Oure Service Modules

Service Parts

When a part fails, two things count: Prompt delivery of the replacement part with hassle-free installation of the component. Reifenhäuser Quality Service provides spare part service designed to meet precisely these requirements.

  • manufacturer quality warranty
  • long-term availability and perfect fit
  • calibration of the service parts is included.

Upgrades / Modifications

With targeted modifications, you can make your older lines competitive again. Improve productivity, quality, profitability, or the sus-tainability of your production process with only minimal investment. We can advise you regarding which measures would be most effective in your specific case: From the modification of individual components such as gravimetric controls, extruders, feed blocks, thickness measurement, or winding machines through to complex line modifications, or production of new composite films.

  • Line modernizations for higher productivity, quality, profitableness and sustainability
  • Pre-owned lines consulting

Diagnostic Center

When it comes to service, one thing counts above all: personal, expert consultation. With the Reifenhäuser Diagnostic Center, we have built up a world wide network of service experts who can quickly come to your aid if problems arise.

  • Worldwide network of service specialists providing 24-hour processing
  • Remote service
  • Ticket system

Site Management

Service – for us, this also has a second meaning: Taking preventative measures to ensure the high availability of your line. With proper maintenance and service work and with trained personnel, you can produce economically, without interruption.

  • Professionell construction site management
  • Personnel training
  • Maintenance and service work

Service Logistics

Shipping, customs matters, express delivery: The supply of service parts is always associat-ed with administrative tasks and logistics. We are internally specialized in managing these, we deliver quickly and on schedule, and we are happy to take over a share of these responsibilities for you.

  • Support in the processing of customs matters
  • Transparent order processing
Your contact


Desiree Aringhoff

Human Resources

+49 2241 23510-169 desiree.aringhoff@reife...


Tanja Kühn-Söndgen

Public Relations

+49 2241 23510-480 tanja.kuehn-soendgen@re...


Jörg Stolz

Director of purchasing

+49 2241 23510-687 joerg.stolz@reifenhause...

Research & Development

Dr. Paul Walach

Head of Technology

+49 2241 481-206 Paul.Walach@reifenhause...


Volker Pütz

Sales Coordinator

+49 2241 481-553 volker.puetz@reifenhaus...


Markus Schroeder

Service Director

+49 2241 481-167 markus.schroeder@reifen...

LCC Reifenhäuser

Pokrovsky Boulevard, 14/6-8
109028 Moscow

P +7 495 956 75 77
P +7 495 917 54 55
F +7 495 956 47 02

Reifenhauser Incorporated

12260 W 53rd Street North
Maize KS 67101

P +1 316 260-2122
F +1 316 260-8033

Reifenhauser Plastic Machinery (Suzhou) Co. Ltd.

BLD. 8, No.2 Ousheng Road, Pingwang Town, Wujiang District, Suzhou
Post Code: 215221

P +86 512 65686036
F +86 512 65686031

Reifenhauser S.r.l.

Via N. Machiavelli 1
20025 LEGNANO (Mi)

P +39 0331 579867

Reifenhäuser (India)
Marketing Ltd.

229, Udyog Bhavan
Sonawala Road, Goregaon (East)
Mumbai 400 063

P +91 22 2686 2711
F +91 22 2686 2722

Reifenhäuser GmbH & Co. KG

Manila Office
Lot 17, Block 56, Francisco Reyes St.
Garden Abelardo Homes, BF Homes
Paranaque City 1718

P +63 24033395

Reifenhäuser Latina SpA

Miguel Claro 195, Of. 207
Providencia Santiago,

P +56 2 25847292

Reifenhäuser Private Ltd.

Ho Chi Minh City Office
9th Fl., Maritime Bank Tower
180 - 192 Nguyen Cong Tru
Nguyen Thai Binh Ward Dist.1
Ho Chi Minh City

P +84 8 62879137
F +84 8 62884691

Reifenhäuser Private Ltd.

Asian Pacific Headquarter
25 International Business Park
#04-72 German Centre
Singapore 609916

P +65 65628740
F +65 65636136

Reiloy Metall GmbH

Istanbul Office
Atakent Mah – 243 Sok,
TEMA Istanbul
6/B Daire 31
34307 – kücükcekmece – Istanbul

Reiloy USA Corp.

12260 W 53rd Street North
Maize, KS67101

P +1 800 247 1144
P +1 316 721 1144
F +1 316 721 1495